Meet our Experts

Chip Caldwell, Chairman of Caldwell Butler & Associates, has helped hundreds of clients increase productivity, maximize patient throughput and improve patient satisfaction. He is a thought leader in healthcare quality and performance improvement methodology. His expertise includes the effective deployment of advanced methods to improve accountability, implementation and speed of organizations. In addition Chip is an expert in apply methods such as Lean-Six Sigma to improve cost position improvement, achieve financial turnarounds and increase patient throughput optimization.

For the past decade he has served in leadership positions in the quality community including the Baldrige Foundation Board Support Team as well as the healthcare representative on the U.S. Quality Council. His books are widely read by hospital board members, senior leaders, middle managers and health administration students. His more notable publications include:

• Mentoring Strategic Change in HealthCare: An Action Guide
• The Handbook for Managing Change in Healthcare
• Medication Safety and Cost Recovery: A Four-Step Approach for Executives
• Lean-Six Sigma: An Executive Guide For Improving Cost and Patient Throughput

Greg Butler is an expert in transformational efforts and innovation. His multi-faceted background provides him with expertise to rapidly analyze clients’ needs and match them to applicable methods for optimizing their performance. During Greg’s career, he has been directly involved in GPO contracting strategies, supply chain solutions, anesthesia services respiratory care, pharmacy operations and operating room logistics. Greg’s diverse background in healthcare provides him with the ability to understand client needs and assemble the appropriate resources to achieve their objectives.

Greg’s areas of expertise include:

• Transformational efforts and creating the environment of change and bias toward action
• Improving organizational accountability and implementation
• Application of advanced quality methods for margin improvements
• Improving patient flow and throughput
• Certified in Lean-Six Sigma and advanced quality methodologies